TERMS AND CONDITIONS
MAXIMUM TOURS, is acting solely as agent for the suppliers who provide all accommodations,
transportations and other services for the Trip. (Hereinafter the “Suppliers.”)
Booking a trip with Maximum Tours involves an agreement between the
signor of this reservation form (Hereinafter the “Passenger”) and where the Passenger
is under the age of 18, the agreement includes the custodial parent or legal
guardian who signs this reservation form, and the Suppliers. The Suppliers are
independent parties, over which Maximum Tours exercises no control. The travel
services and other services provided are subject to the conditions imposed by the
Suppliers and their liability is limited to tariffs, condition of carriage, tickets and
vouchers and international conventions and agreements. The Passenger acknowledges
and agrees that Maximum Tours, is not in any way liable for personal injury,
property damage, inconvenience, loss of time or loss arising out of the act, omission
or negligence of any direct air carrier, motor coach company, hotel or any other
Suppliers in conjunction with the Trip. Furthermore, the passenger acknowledges
and agrees that Maximum Tours is not in any way responsible for any injury, damage
or loss due to reason of theft, accident, mechanical breakdown, government action,
weather, failure to make timely payments, or any other reason beyond the control of
any Suppliers in conjunction with the Trip. When booking the Trip with Maximum
Tours the Passenger acknowledges and understands that the Trip and its related
activities are ORGANIZATION SPONSORED (i.e. organized and sponsored through
a school, group or club) and as a result decisions regarding, but not limited to, tour
itineraries, participants, accommodations, meals, roommates and costs will be made
by the sponsoring organization or its representative (Hereinafter the “Trip Planner”)
on the Passenger’s behalf. The permission and signature of a custodial parent or
legal guardian is required for all participating Passengers under 18 years of age.
MAXIMUM TOURS, STAFF ARE NOT CHAPERONES.
GROUP CREDIT CARD PAYMENTS: Maximum Tours will ONLY accept individual
full per person payments when paying with credit cards. No individual per person
deposits will be accepted or processed.
GROUP CANCELLATIONS AND REFUNDS: ONE-DAY TRIP cancellations made
from the first deposit to 45 days prior to departure are subject to a cancellation fee of
$150.00, plus any out of pocket expenses or penalties incurred by Maximum Tours
on behalf of the group. Individual cancellations are subject to a pro-rated cost of the
chartered motor coach charges and meal, admission and quide fees where applicable
unless the space is resold. Cancellations made 2 weeks prior to departure
and including no-shows on date of departure are completely non-refundable.
OVERNIGHT TRIP cancellations made from the first deposit to 45 days prior to
departure are subject to a cancellation fee not to exceed such deposit plus any out
of pocket expenses or penalties incurred by Maximum Tours on behalf of the
Passenger. Cancellations made within 45 and 35 days prior to departure will incur a
$25.00 per person cancellation fee plus any expenses imposed on the Trip or
Maximum Tours. All cancellations made less than 30 days prior to departure and
including no-shows on date of departure are completely non-refundable. No refunds
can be made for unused portions of the tours or by an individual tour participant on
one-day or overnight trips.
TOUR CANCELLATIONS AND RESPONSIBILITIES: Maximum Tours, reserves
the right to cancel any Trip in its sole discretion. Should Maximum Tours, Inc.,
cancel a trip, Maximum Tours, shall have no responsibility beyond the refund of all
monies paid by the Passenger, which shall be deemed to constitute full settlement.
Maximum Tours, Inc., hereby expressly reserves the right to change the Trip destination
if deemed necessary by Maximum Tours with or without prior notice to the
Passenger. Once travel has commenced, Maximum Tours cannot assume responsibility
for any refunds, losses, costs or expenses arising out of injury, accident or
death, loss of or damage to or delay in connection with baggage or other property,
delay inconvenience, upset, disappointment, stress, frustration or loss of enjoyment
or loss of holiday time resulting from: a) the act of fault or omission by any party; b)
whole or partial shut-down or service providers, mechanical breakdown, government
action, war, terrorism, revolutions, Home Land Security Alerts, crowds, labor disputes,
construction, elements of nature, weather, closure of access routes, the inability
of transportation companies to obtain fuel, render it impossible or dangerous
to obtain transportation, acts of God, strike, health quarantine, epidemics or any
other action beyond Maximum Tours, Incs.’ control; c) the Passenger’s failure to
provide documentation necessary for the journey to return to Country of Origin; d)
being denied access to aircraft due to contravening the airline’s conditions of carriage;
e) being held by Government direction or security or law enforcement agency;
f) the Passenger’s missing connections or failing to follow the directions of Maximum
Tours or it’s representatives; g) the need for Maximum Tours to change itineraries,
accommodations or services, provided that every effort is made to supply the most
comparable available substitutes. No refunds will be issued for any unused tour or air
service.
DOCUMENTATION: It is the Passenger’s responsibility to determine which documents
are required for domestic or international travel. Passengers will be denied
boarding by the carrier or refused entry into the destination if required documentation
is not present. No refunds will be made because of insufficient or lost documents.
Any costs associated with vacating the tour or retuning to the original departure point,
will be the Passenger’s responsibility.
NOTICE TO PASSENGERS: Passengers should be aware that different living standards,
practices and different conditions with respect to the provision of utilities, services
and accommodations may exist in other destinations.
ROOM OCCUPANCY POLICY: It is the responsibility of the Trip Planner to fill each
room to maximum occupancy based on price. If a cancellation by one or more Passengers
changes the occupancy of an assigned room, leaving rooms filled below maximum
occupancy, it is the Trip Planner’s responsibility to reassign room to maximum
occupancy. Rooms may consist of any combination of the following: a king bed, a
queen or double bed, two queen or double beds, a pull-out couch, twin bed, cot, air
mattress or bunk beds. In some accommodations there may be shared washroom
and/or shower facilities. Additional fees may be required for cots, refrigerators or
cribs. These fees are the Passenger’s responsibility.
PRICE INCREASES: Costs are dependent on fuel costs, rates of exchange, seasonal
demand and other factors. Should costs increase, Maximum Tours reserves the right
to increase Trip price.
DAMAGES: Passengers in each room are responsible for damages in their respective
rooms as well as any unpaid room service bills and incidentals. Common area
damage will be paid for by the entire group unless damage is associated to specific
passengers. Common areas are defined as: hallways, stairwell, lobbies, elevators,
etc. Accommodations can also hold the group responsible for the cost of extensive
cleaning of the property. Passengers are also responsible for any damages made to
the motor coach.
PASSENGER RESPONSIBILITY: Care and custody of Passengers and their property
shall be that of the Passenger at all times. Baggage is at the Passenger’s risk
throughout the Trip. You may be required to sign a conduct letter upon arrival at your
destination outlining what our Suppliers, the sponsoring organizations, and Maximum
Tours expect from you while travelling. Misconduct could result in being evicted from
the Trip. If a Passenger endangers his/her safety or the safety of others, they may be
evicted from the trip. Passengers who are evicted from the Trip in any way and for any
reason are responsible for any associated costs and arrangements to return home and
will not receive a refund. Maximum Tours reserves the right to decline or evict any
Passenger from participating on the Trip at any time either beforeor during the Trip, for
any cause.
INSURANCE: Maximum Tours strongly recommends purchasing comprehensive trip
insurance. Maximum Tours offers comprehensive insurance through Access Amerca.
For further information contact Maximum Tours.
ACCOMMODATIONS: Every effort will be made to ensure that the accommodations
will be provided as advertised. Maximum Tours reserves the right to substitute accommodations
pending availability at the time of deposit and signed contract are received
by Maximum Tours. Passengers also acknowledge that accommodations selected
may be undergoing construction or renovations during the Trip. Maximum Tours will
not issue a refund or discount for such case.
RELEASE AND INDEMNITY: In consideration of Maximum Tours acceptance of this
signed contract for the Trip and any activity associated therewith, the Passenger, any
Passenger under the age of 18, and the custodial parent or legal guardian of any
Passenger under the age of 18 releases and forever discharges Maximum Tours its
officers, directors, employees, successors, assigns, agents, and Suppliers from any
and against all claims, costs, expenses and demands in respect to death, injury loss
or damage to his/her person or property wheresoever and howsoever caused, arising
out of or in connection with the Trip or any activity associated therewith notwithstanding
that the same may have been contributed to or occasioned by any act or failure to
act, including without limitation negligence of Maximum Tours any one or more of its
officers, directors, employees, successors, assigns, agents and Suppliers from any
and all claims, costs, expenses and demands in respect to death, injury, loss or
damage to his/her person or property wheresoever and howsoever caused, arising out
of or in connection with the Trip or any activity associated therewith. Passengers
under the age of 18 and custodial parents or legal guardians for Passengers under the
age of 18 further agree that this release and indemnity shall bind his/her personal
representative, heirs, executors, administrators and assigns.
INTERPRETATION: The provisions contained herein constitute the entire contract
between Maximum Tours and the Passenger, Passengers under the age of 18 and the
custodial parent or legal guardian of Passengers under the age of 18. Sending in a
deposit for your trip acknowledges that the forementioned parties have hereby read the
contract or been given a reasonable opportunity to read and understand this
contract.
MAXIMUM TOURS 3132 Long Beach Rd., Oceanside, NY 11572 6/19